Warranty Policy

• Soraya Luxe offers a 6-month warranty on all jewelry pieces covering:
  • Plating issues
  • Stone damage
• Breakage due to mishandling or normal wear and tear is not covered.
• One-time Free Repair within the 6-month warranty period.
• The warranty is void if jewelry care guidelines are not followed.

Paid Repairs After 6 Months (Valid for up to 1 Year):

• If a repair request is raised after 6 months, we offer a paid repair service covering shipping, labor, and plating charges paid by the customer.
• The exact cost will be determined after a quality check by our team.
• Repair Feasibility: Repairs are subject to the design of the piece. Our support team will confirm if the damage is repairable.

For any questions regarding our warranty policy, please contact us at contact@sorayaluxe.com
Thank you for shopping with Soraya Luxe!